These Terms and Conditions (“Terms”) outline the terms under which Homeopathy for Health (“we,” “us,” or “our”) provide homeopathic services to our patients. By booking an appointment and using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
1. Appointment Booking and Payments
1.1. New Patient Payments: New patients are required to make payment in advance, a minimum of 24 hours before the time of the appointment. Failure to make payment within this timeframe may result in the cancellation of the appointment.
1.2. Existing Patient Payments: Existing patients are required to make payment within 24 hours following their appointment.
1.3. Cancellation Policy: Patients are responsible for cancelling their appointments in a timely manner. Cancellations must be received at least 24 hours before the scheduled appointment time to avoid a full payment charge.
1.4. No Show Policy: If a patient fails to attend a scheduled appointment without prior notice or with less than 24 hours’ notice, the patient will be charged the full appointment fee.
2. Payment Methods
Payments can be made using the methods specified by each practitioner which may include bank transfers or other electronic payment methods. Details will be provided after booking an appointment.
3. Refunds and Rescheduling
3.1. Refunds for new patient appointments are subject to the cancellation policy outlined in Section 1.3. If the patient cancels in accordance with the policy, a full refund will be issued.
3.2. In the event of a cancellation within the 24-hour period for existing patients (Section 1.3), the payment may be eligible for a refund or rescheduling, subject to the homeopath’s discretion.
3.3. Homeopathy for Health reserves the right to reschedule appointments if necessary due to unforeseen circumstances, such as practitioner illness or emergencies. In such cases, patients will be offered an alternative appointment or a refund.
4. Privacy and Confidentiality
4.1. Homeopathy for Health respects your privacy and is committed to protecting your personal and medical information. Our use and handling of your data are governed by our Privacy Policy, which can be accessed on our website.
5. Changes to Terms and Conditions
5.1. Homeopathy for Health reserves the right to update or modify these Terms and Conditions at any time for operational, legal, or regulatory reasons. Any changes will be posted on our website, and the revised terms will be effective from the date of posting.
6. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at: appointments@homeopathy-for-health.com
Latest update: 8 September 2023, and this version replaces any other Terms and conditions document.